Returns & Exchanges
We want you to love your K-Beauty routine, but if a product isn't the right fit for your skin, you can return it within 30 days of receipt. Our process is designed to be as seamless and sustainable as possible for our community.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Products
Place the items in their original packaging to ensure they are protected during transit and include the provided packing slip.
Ship It Back
Download and print your pre-paid shipping label, then drop the package off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing