Frequently Asked Questions
Everything you need to know about your K-Beauty routine and orders.
Are Yepoda products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and prioritize natural, gentle ingredients. However, we always recommend a patch test before incorporating a new product into your full routine.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the EU. International shipping times may vary depending on the destination country and customs processing.
Are your products vegan and cruelty-free?
Absolutely. We are committed to ethical beauty; all Yepoda products are 100% vegan and we never test on animals.
What is your return policy?
We offer a 30-day return window. If you are not completely satisfied with your purchase, you can return the products in their original packaging for a full refund.
Where are Yepoda products manufactured?
Our products are proudly developed and manufactured in South Korea, the heart of skincare innovation, ensuring the highest quality standards and effective formulations.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.